Have you ever left the office at the end of the day feeling like you didn't accomplish a thing? Perhaps it's because you had too many interruptions pulling you away from what you intended to do. All day long we get interrupted by phone calls, emails, pagers, co-workers, etc. After an interruption it takes about 20 minutes to regroup and become fully re-engaged in what we were working on before being interrupted; no wonder we feel we can't get anything done! 

According to Dr. Donald E. Wetmore, time management expert, approximately 80 percent of interruptions are of "little value" or "no value," and those interruptions waste about three hours every day. That's a huge loss in productivity!

When figuring out how to eliminate these "productivity black holes," we need to ask ourselves if we actually welcome interruptions. Some of us look for interruptions as a way to procrastinate, and some of us fail to protect our priorities by simply allowing interruptions to occur.
 
Here are some ideas to help you protect your priorities and get the most out of your workday.

Block Your Time:
Schedule blocks of time during the day to make or return phone calls. Unless you're required to answer every time it rings, let your calls go to voicemail when you're working on a project. After all, that's what voicemail is for.

I've said it before and I'll say it again (and again...), email is wonderful, but it's also a HUGE source of self-imposed distraction. I highly recommend blocking a few times throughout the day to check email instead of checking it every couple minutes. If that feels too restricting, then at least disable your email notification tool (the pop-ups and dings). Again, unless your job requires that you jump every time an email arrives (i.e., help desk), schedule times to check it periodically (morning, lunch, 3 p.m., etc.)

Protect Your Priorities: 
When you receive an interruption, you generally have to make a choice; decide which is more important: what you're currently working on or this new thing requesting your attention. Align your decision with your priorities. Most people don't expect you to immediately reply to a text or to an email, or always answer the phone. And if someone interrupts you in person, ask if you can get back to them in 10 minutes or so. Unless it's an emergency, most people will be very accommodating. 

If you have an office, close the door. Put a note on the door indicating what time you'll be available. If you have a cubicle, try one of these cool "do not disturb" tools:

In-person interruptions generally last longer than phone interruptions, and social interruptions have the highest impact on our ability to return to our original task.* As a social person myself, I'm not suggesting you eliminate all socializing with co-workers. Just understand the cost it will have on your productivity. So choose your water cooler conversations carefully. 

Bottom Line:
Control what you can (it's probably a lot more than you think), and make well-examined decisions when an interruption comes your way.

Sources:
*SmartCube, Inc., Social Interruption and the Loss of Productivity

On average, a piece of paper is moved eight times before it is recycled or filed. Now, I'm not a proponent of the "touch it once" school of thought because to me it's completely unrealistic in most instances. However, touching the same piece of paper eight times is a bit excessive and a sign of indecision.

As you look at the paper strewn around your office, ask yourself, "Why is it there?" Chances are your response will be "I just don't know what to do with it." The result of indecision is paper clutter. Keeping paper under control is about making decisions. Because many people struggle with decision making, we'll share some steps to streamline the process.

Look at a document and ask yourself the following questions:

·   Can I discard (recycle) it?

·   Can I delegate it?

·   Do I need to act on it?

·   Do I need to save it for future reference?

The first line of defense is always to eliminate it (recycle or delegate). If that isn't an option, you have only two choices: take action or file for reference.

There are two types of action you can take: immediate or scheduled. If you can complete the task in two minutes or less, do it immediately. If it'll take longer, either schedule the activity on your calendar or file it in a daily action file such as a 1-31 tickler filing system.

Items that don't require action, but you want or need to keep (an article you've read or a legal document), should be filed in a reference filing system. 

Here are a couple things to note:

·    If you're still struggling to decide, ask yourself: 

-Do I really need it? (i.e., for legal purposes)

-Can I get it somewhere else? (Internet, another department)

-What's the worst thing that could happen if I get rid of it?

·   80 percent of what you file for reference will never be looked at again, so be selective in what you decide to keep.  

·   Having a user-friendly file cabinet is important (i.e., easy to open/close, files clearly labeled, and convenient to access). If your file cabinet and filing systems are easy to use, you'll be more likely to actually use them!

If you're overwhelmed with office clutter, give us a call. We'll help you create systems that work for you.